Sisterhood Foundation Limited (as trustee for the Sisterhood Foundation) (“Sisterhood Foundation”, “we”, “us” or “our”) recognises the importance of privacy issues. This Privacy Policy briefly tells you how we manage the personal information that we collect, hold, use and disclose and how to contact us if you have any queries or complaints. This Privacy Policy is to be read subject to any overriding provisions of law or contract.
The Sisterhood Foundation undertakes public charitable activities with the purpose of raising funds for the charities it supports. In undertaking these activities, we may collect, hold, use and disclose personal information (as defined under the Privacy Act 1988 (Cth)).
This Privacy Policy describes how we collect, hold, use and disclose personal information in accordance with the requirements of the Privacy Act.
This Privacy Policy applies to personal information of individuals who are external to the Sisterhood Foundation such as our donors, fundraisers, suppliers, volunteers, supporters, prospective supporters, subscribers to our newsletters, participants in activities or programs that we organise and others (referred to as “you” in this Privacy Policy).
The kinds of personal information we collect will depend upon the reasons for, or circumstance of, its collection. The personal information we collect may include, amongst other things:
If you are providing us with personal information about someone else (including a child), you must have their consent to do so.
You can decline to provide us with your personal information or choose what information to provide to us (including by remaining anonymous or using a pseudonym). However, without your personal information, we may not be able to provide all our products and services to you or interact with you in other ways set out in this Privacy Policy.
Sometimes we may collect sensitive information about you (as defined in the Privacy Act), such as your health information. We will not collect, hold, use or disclose sensitive information about you unless we have your consent or we are legally required or permitted to do so.
We may provide information and services through a range of digital and online services including websites (e.g. www.sisterhoodfoundation.com.au and
https://priceline-sisterhood-foundation.giveeasy.org/default), apps, email, online advertisements and social media profiles.
When you visit our website, we and/or our contractors collect general information about your visit which may include your server address, the date and time of your visit, the pages you accessed, the information you downloaded and the type of Internet browser you used.
We and/or our contractors may use this information in anonymous, aggregated form, for statistical purposes, to assist us in improving the quality and usability of our website.
We may use “cookies” (which are small data files transferred on to devices when a website is accessed), tags, pixels, web beacons or other digital identifiers. Cookies assist us in maintaining the continuity of your browsing session and remembering your details and preferences when you return by collecting data about the way you use our websites. We will handle that personal information in the ways set out in this Privacy Policy.
You can change your cookie settings on your web browser to block, remove or control cookies but, if you do, our website or app may not work as well for you. See www.allaboutcookies.org for more information on how to change your cookie settings for many common browsers, and to learn more about cookies generally.
We may also collect information about how you access, use and interact with our websites and apps through the use of third party tracking pixels (for example, Google Analytics). A tracking pixel is a small piece of code that is embedded on webpages and functions as a type of digital marker, enabling us to collect information about your browsing activities.
You can contact us using the details below to request further information about the digital service technologies we use.
Where we collect your personal information, we will do so only by lawful and fair means and not in an unreasonably intrusive way. We may collect your personal information when you interact and transact with us, including when you are:
We will usually collect your personal information directly from you. However, we may also collect your personal information from third parties including the charities that we support, volunteers, public sources, our suppliers and service providers, partners of our organisation and anyone authorised to act on your behalf, such as your next of kin or carer.
We collect, hold, use and disclose your personal information for purposes in connection with carrying on our business. This may include, amongst other things:
We may disclose your personal information to the following third parties for the purposes set out in this Privacy Policy:
Sometimes, we will disclose your personal information to overseas recipients, including contractors and service providers who provide services to us, who may be subject to different privacy regimes. These recipients are located in the following countries – the United States, Chile, Ireland, Netherlands, Germany, Denmark, Belgium, Finland, Taiwan, Japan and Singapore.
We hold personal information electronically and in hard copy form, both at our business premises and with the assistance of our service providers. We take reasonable steps to protect any personal information that we collect and hold about you from misuse or loss, as well as from unauthorised access, modification or disclosure. Unfortunately, the internet is not a secure place, and we cannot guarantee security of your personal information provided online.
We take measures to destroy or de-identify personal information that is no longer needed for any lawful purpose.
We take reasonable steps to ensure that any personal information collected by us is accurate and up-to-date. If you learn that the personal information we hold about you is inaccurate, incomplete or out-of-date, you should contact us using the details below.
You can ask to obtain access to personal information that we hold about you by using the contact details below. We may ask you to put your request in writing and pay a reasonable fee to us before providing the requested access.
In some circumstances, the law may not permit us to provide your personal information to you. If we are not able to provide you with access to any of your personal information held by us, we will tell you the reasons why this is the case.
If you have any questions, feedback or complaints about the way we have dealt with your personal information, please contact our Company Secretary and Chief Privacy Officer using the contact details below. We will make all reasonable attempts to respond to your complaints or requests.
If you are not satisfied with the outcome of us handling your complaint or require further information about the application of the Privacy Act, you may refer the matter to the Office of the Australian Information Commissioner at:
Website: www.oaic.gov.au
Phone: 1300 363 992
However, we would appreciate the chance to deal with your concerns before you approach the OAIC, and the OAIC may not be able to investigate unless you have raised the matter with us, so please contact us in the first instance.
If you wish to contact us, for example, to access or correct your personal information, or to make a complaint about our handling of your personal information, you may contact us at:
Sisterhood Foundation
Level 8,
637 Flinders Street
Docklands
VIC, 3008, Australia
Phone: 1800929055
E-mail: info@sisterhoodfoundation.com.au
Website: https://www.sisterhoodfoundation.com.au/
We may amend this Privacy Policy from time to time. If we do so, we will post the amended Privacy Policy on our website so that you are aware of how we manage your personal information.
Updated: December 2025
